You can use this API to create, retrieve, test, update, and delete PagerDuty integrations.
PagerDuty integrations enable you to receive just-in-time PagerDuty notifications when alerts or incidents get updated in Moogsoft. This is a bidirectional integration in which the two systems synchronize their alerts and incidents:
-
Moogsoft notifies PagerDuty when it creates an alert or incident. PagerDuty then creates a new corresponding object.
-
Moogsoft notifies PagerDuty whenever it updates an alert or incident. PagerDuty then updates the corresponding object. The following events trigger an update in PagerDuty:
-
Incident status update
-
Incident severity update
-
Alert status update
-
Alert severity update
-
PagerDuty notifies Moogsoft whenever an incident (derived from Moogsoft) gets updated.
-
-
Moogsoft then updates the corresponding object.
NOTE — This integration requires manual setup in both PagerDuty and Moogsoft. See Send notifications using PagerDuty.